Accessibility Statement

WarmPro Group is committed to making its website and communications accessible to all users, including those with disabilities. We believe that everyone should be able to access information about our decarbonisation, retrofit, and construction services, regardless of their abilities or the technology they use.

We aim to comply with the Web Content Accessibility Guidelines (WCAG 2.1) at Level AA standard and continuously review accessibility features to ensure our online materials remain inclusive and usable for all visitors.

This website strives to meet the following standards:

• WCAG 2.1 Level AA compliance - following international best practice for web accessibility

• Perceivable content - information and user interface components are presented in ways that users can perceive

• Operable navigation - user interface components and navigation are operable by all users

• Understandable information - information and operation of the user interface are understandable

• Robust compatibility - content works with current and future assistive technologies

WarmPro takes the following measures to ensure accessibility:

• Clear structure - logical heading hierarchy and semantic HTML markup

• Descriptive links - link text clearly describes destination and purpose

• Alt text - alternative text provided for images and non-text content

• Colour contrast - sufficient contrast ratios between text and backgrounds

• Keyboard navigation - all functionality available via keyboard

• Responsive design - content adapts to different screen sizes and devices

• Form labels - clear labels and instructions for all form fields

• Error identification - clear error messages and correction guidance

• Consistent navigation - consistent layout and navigation across pages

The accessibility of this website relies on the following technologies:

• HTML5

• CSS3

• JavaScript

• WAI-ARIA (Accessible Rich Internet Applications)

This website is designed to be compatible with:

• Recent versions of major browsers (Chrome, Firefox, Safari, Edge)

• Screen readers including JAWS, NVDA, and VoiceOver

• Browser text zoom and magnification tools

• Speech recognition software

• Keyboard-only navigation

Despite our best efforts to ensure accessibility, some limitations may exist:

• Third-party content - embedded content from external sources (such as videos or maps) may not be fully accessible

• PDF documents - some older PDF documents may not be fully accessible; we are working to update these

• Legacy content - some older pages may not meet current accessibility standards and are being reviewed

• Complex data tables - some technical documents may contain complex tables requiring alternative formats

We are actively working to address these limitations and improve accessibility across all content.

We welcome feedback on the accessibility of this website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Through our Contact page

• By email or telephone using the contact details provided on this website

Please provide details of:

• The page or content you were trying to access

• The problem you encountered

• The assistive technology you were using (if applicable)

• Your contact information so we can respond

We aim to respond to accessibility feedback within 5 working days.

If you require information from this website in an alternative format (such as large print, audio, or accessible PDF), please contact us. We will consider your request and aim to provide the information in your preferred format within a reasonable timeframe.

For project-specific documentation, assessments, and technical reports, we can provide information in formats suitable for your needs.

If you are not satisfied with our response to your accessibility concerns, you can contact the Equality Advisory and Support Service (EASS) or, in Northern Ireland, the Equality Commission for Northern Ireland (ECNI).

WarmPro is committed to continuously improving the accessibility of our website. We regularly:

• Review website content for accessibility compliance

• Update older content to meet current standards

• Test website functionality with assistive technologies

• Train staff on accessibility best practices

• Monitor feedback and implement improvements

• Stay informed of evolving accessibility standards and guidelines

This accessibility statement was last reviewed on 06-12-2025. It will be reviewed and updated regularly to reflect any changes to our website or accessibility standards.